• We are not responsiblepackages returned to the Rose-toy warehouse due to incorrect shipping address.
• Any items/packages lost during transit will be given a product refund.
• Orders will ship out once ALL items can be fulfilled within the purchase. Packages will ship out according to the LATEST pre-order date unless stated otherwise.
• Orders will ship out within 1 to 2 business days from the IN-STOCK DATE at the time of purchase. Please note our warehouse is closed on weekends.
• Orders placed during weekends and holidays will start processing the next available business day. Additionally, orders placed after 18:00 PM GMT will start processing the next available business day.
• In the event your purchase is split into multiple packages for shipment, you will have a different logistics waybill number.
• Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.

Shipping Methods

By USPS

Time: 1-2 days (Mon-Fri) 

Shipping time: due to covid-19, logistics takes 13-15 days for delivery (Mon-Fri)

Shipping Cost

Note:For other areas, please contact us:service@rose-toys.shopTaxes: For the sake of our customers' shipping experience, you are not responsible for any taxes or fees as long as you purchase products from our store. All taxes and fees are covered by us.